What Happens When Your Pet Is Referred?
We aim to make the referral process as hassle free as possible for you. You can contact us at any time whilst your pet is with us by calling 01332 548911 (this number is manned 24/7). As well as having a clinician as your main point of contact, your beloved pet will be looked after by our nursing team who will keep you updated throughout their stay.
What To Expect When You Arrive At Pride Veterinary Centre
We have a separate waiting area for referred patients. Turn left when you enter the building where our friendly referral team will be waiting to greet you.
Many patients are surgical cases and will require hospitalisation. We understand that this can be a very worrying time, so we have compiled some information for pets that have been hospital
Be Prepared For Your Visit
In many cases we may need to hospitalise your pet overnight to allow for investigations and procedures to be conducted over consecutive days or to allow recovery from any sedation or anaesthetic given.
Before your appointment, please do not give your pet any food after midnight on the morning of their appointment (water is fine). This allows us to start with any investigations such as blood tests or sedation as soon as your pet is admitted.
If your pet is insured, we can consider a direct claim with your insurance company, but these need to be authorised in advance by our dedicated insurance team.